Testimonials

"I've learnt a great deal from the Energize customer service programme."

Luc Vandevelde

Chairman and CEO

Marks & Spencer

“Average spend is up 12% against the industry average and 6% up against pre-training levels. In addition our gift aid percentage has risen from 26% to total to 35% to total across the chain. You know how important this is to us! A fantastic performance - well done”

Jacqui Woolley

Retail Director

Marie Curie - Care and Support through terminal illness

"The improvements achieved significantly exceeded my expectations and created substantial value."

Aidan Connolly

CEO

Sodexo UK

“I’d like to thank you for delivering a great programme. Your style and energy meant that our area managers truly enjoyed the learning experience with you. A fantastic performance - well done!”

Anthony Jones

Learning & Development Manager

Superdrug Stores

“The trainers left the train the trainer sessions confidant in being able to run the sessions themselves back in their departments. They have now done this for the most part and I have to say the mystery reporter results have shown significant improvements in performance” “We would recommend Energize to any organisation that truly wishes to help its front line teams at any level engage positively with their customers, the patients, using a straight forward method”

Maxine Foster

Director of Human Resources

Chelsea & Westminster Hospital

“Energize Learning are a terrific organisation who really want to make a difference”

David Brown

Executive Director

London Business School

“I have no doubt that as well as a business driver, the training has been great personal development for all involved. I would certainly recommend Energize to any organisation that truly wishes to live its customer first”

Kirsty Ginman

Retail Director

Crew Clothing

“All in all Steve, I really don’t think we would have achieved many of the accolades, accreditations and awards we have over the past eighteen months without the invaluable support you have given us throughout. Thank you so much”

Jen Barfoot

CEO

Homes in Sedgemoor

“The programme Living Our Customers First is an exceptional training tool which is perfect for our business and the coaching you designed to deliver it hit exactly the right spot. The results so far have been superb and we are continuing to monitor them to ensure we sustain the momentum”

Andrew Crooks

Head of Marketing and Selling

Marks & Spencer Outlets

“An excellent performance thanks to Energize!”

Stuart Gillis

Head of Customer Service

B&Q